Last updated: 19 May 2026
At Relic House Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation with us.
Information We Collect
We collect information you provide directly to us when making a reservation, contacting us, or using our website. This includes your name, email address, phone number, nationality, payment details, and any special requests related to your stay. We also automatically collect certain technical information such as IP address, browser type, device information, and pages visited on our website.
How We Use Your Information
Your personal information is used to process and confirm your reservations, communicate with you regarding your booking, provide customer support, improve our services and website experience, send promotional communications (with your consent), comply with legal obligations, and prevent fraudulent transactions. We will never sell or rent your personal data to third parties.
Data Sharing
We may share your information with trusted service providers who assist us in operating our website and business, such as payment processors, reservation management platforms, and communication tools. All third parties are contractually obligated to keep your information confidential and use it solely for the purposes we specify. We may also disclose information if required by law or to protect the rights and safety of our guests and staff.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing services, maintaining business records, and complying with legal requirements. Reservation data is typically retained for up to 7 years for accounting and legal compliance. You may request deletion of your data at any time by contacting us directly.
Your Rights
Under applicable data protection laws, you have the right to access, correct, or delete your personal information. You may also object to processing, request data portability, and withdraw consent at any time. To exercise any of these rights, please contact us at info@relichousehotel.com. We will respond to your request within 30 days.
Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption for all data transmissions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: Relic House Hotel, Orta Mah Kapadokya Kazım, Orhan Eren Sk. No: 1, 50180 Nevşehir, Turkey. Email: info@relichousehotel.com | Phone: +90 384 271 20 83
Translate